Who we are

Our website address is: http://maphealthsolutions.com.

What personal data we collect

We collect and process the following information:

  • Names of individuals
  • Email addresses
  • Telephone numbers

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • interacting with us in person, through correspondence, by phone, by social media or through our website
  • entering into a contract with us.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@maphealthsolutions.com

(b) We have a contractual obligation

(c) We have a legitimate interest.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Booking forms

When you book an appointment using our booking form, we will store your name, email address and telephone number.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What we do with the information we have

We use the information that you have given us in order to:

  • Perform contractual obligations
  • Deliver our services
  • Follow up on incoming requests (email, phone calls)
  • Reply to emails sent through our website
  • Meet legal obligations

We do not share, sell, rent or trade your information with any third parties.

How long we retain your data

All personal data is kept for two years, unless legally required to retain it for longer. After that time, we will then dispose of your information by deleting it from the computer hard drive and from any back-ups.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How we protect your data

Your information is securely stored on a computer hard drive, protected by strong passwords that are changed on a regular basis and never shared between employees. The computer is protected by approved security software and a firewall.

Access to personal data is limited to personnel who need access and appropriate security is in place to avoid unauthorised sharing of information.

Your data protection rights

Under data protection law, your rights include:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances. 

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@maphealthsolutions.com if you wish to make a request.